Engagement numbers have not changed much in the years the Gallup Organization has been keeping track. In the United States, employee engagement numbers hover around 30 percent. In the rest of the world, the picture is even bleaker – only about 13% of employees are engaged.
What exactly are the traits of a rock star employee? Here are seven attributes which you will find in most members of that elusive group.
Responsible: Top actors take ownership of whatever project they’re working on and set high standards for their own performance. They’re only satisfied when your customers are singing your company’s praises. When they have a success, they make sure the others that helped and supported them along the way are also recognized for their contributions.
Optimistic: Regardless of what’s happening, they are programmed to search for the good in people, jobs, and situations. They are energetic, enthusiastic and confident in their job and how the members of their team work together. They look at obstacles as challenges to overcome as they’re excited to grow and open to change. They have a positive outlook and could be counted on to lighten up the room when they’re around.
Creative: Rockstar employees have the ability to look at all sides of a problem and think of a lot of new and exciting options. They are not afraid of failure, as they know that part of being successful is having to fail from time to time. They have the unique ability to use out-of-the-box thinking to develop new methods for looking at and solving problems.
Kind: Engaged employees have excellent people skills and have a broad network of people who know, like and trust them. They get to know people as individuals and abide by the “do unto others as THEY would have done unto them” rule.
Studious: Your best talent wants to be better tomorrow than they are today. Top actors invest in themselves and their skills so that they can grow and develop both professionally and personally. They love to learn, and they look for any opportunity they can to gain knowledge about a number of subjects. If they are not sure of something, they’ll do the research necessary to discover the solution.
Team players: Gallup shows that actively engaged employees have a strong network. Engaged employees focus on lifting others as they climb and enjoy sharing the spotlight of their achievements because they realize they did not do it alone. Although they may take the lead on projects, they have a very clear connection between staff activities and the team’s purpose. They allow others to enjoy the job and the journey with them.
Action-oriented: Typical workers make to-do lists. Rock stars set their priorities and get the work done. They don’t hesitate based on fear or indecision, they look at the situation and take action based on the information they have at the time they get it. Because”objects in motion tend to remain in motion,” rock stars decide to”fail forward” and keep the momentum going. Their enthusiasm for what they do helps them know when to compromise with others and when to stand firm.
Risk-taker: Natural leaders aren’t afraid to shake up the status quo. They make the choices necessary and push the limits of their comfort zone. They take bold action toward their objectives. They feel that if they aren’t making mistakes, they’re not learning. They love to suggest new ideas and new ways of thinking, and their fire inspires others to take their lead.
Take the time to notice when your ROCK STAR employees are accomplishing great things. Ask them for their ideas and learn from them. When you utilize the best practices learned from your actively engaged employees, you acknowledge their value to your organization and help the rest of your team move your organization ahead.